• With the release of macOS High Sierra 10.13.4, you might get a warning message when launching Citrix apps and desktops. Based on your usage, this warning message appears in the following scenarios: A warning message appears when you launch any Citrix application from either Citrix Receiver for Mac or Receiver for Web.
• Mac OS 10.13, 10.14, 10.15. Download Citrix Workspace app for Mac Download Citrix Workspace app for Mac (138.5 MB -.dmg) Version: 19.12.0.23 (1912) Checksums SHA256.

Citrix Client

Citrix Client Download for Personal Computers (BYOD)

Citrix Client Downloads Current tested versions - Windows 10 / Windows 8 / Windows 7 - Citrix Workspace App 1911 - Windows Citrix Installation Instructions PDF - Mac OS 10.13, 10.14 and 10.15 – Citrix Workspace App 1912 - Mac OS X Citrix Client Installation Instructions PDF.

• Download Citrix Workspace for Windows PC
• Download Citrix Workspace for Mac
  • Mac OS 10.13 or higher
  • Mac OS 10.12 or 10.11

You must download and install Citrix Receiver or Workspace before using these Citrix applications. Most applications are accessible by clicking the application link (such as Epic or Network Desktop) from the InsideHealth (also known as atnyulmc) application catalog and click to connect, where a launch.ica file will be generated.

Instructions for Citrix Workspace - Citrix Workspace is the new code name for Citrix Receiver

Troubleshooting

Once the launch.ica file is generated you will need to open the file from your download location.
Please note, only the most recently downloaded file can be used. All others should be deleted as there will be an error if use is attempted.

File Association on a PC

If the launch.ica file is correctly associated with the Citrix Receiver or Workspace application, there will be a blue and white icon as shown below

If there is any other icon shown for the file, the association needs to be changed.

• Go to your downloads folder and locate launch.ica file, right click, select Open with…
  
• Select Citrix Connection Manager and check the box Always use this app to open .ica files.
  

downloadWhy can't I download this file?

Certification issues after upgrading to Mac OS Catalina
Citrix Workspace App performing slowly

Solution

Please upgrade to the latest current release https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html

Problem Cause

Apple has changed Certificate policies for cert validation

Additional Resources

Citrix Workspace App Macos 10.13

https://www.citrix.com/en-in/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/whats-new.html
https://www.citrix.com/blogs/2019/10/09/citrix-workspace-app-1910-for-mac-is-here-with-macos-catalina-support/